Returns & Exchanges
At Gerber Parts, we want to ensure your home maintenance projects are a success by offering a hassle-free 30-day return policy for all unused components. If your part isn't the perfect fit, we are committed to making the exchange or refund process as smooth as possible.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Parts
Securely place the unused part in its original manufacturer packaging to ensure it is protected during transit and remains eligible for a full refund.
Attach Shipping Label
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned part, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing